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Service Support |
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Quality and customer services are also the two reasons behind the success of this small-scale industry. We offer best quality equipment at most economical rates, which has made our customer support us for the past nine years.
Mack Pharmatech has adapted itself very quickly to the global trends and technological development and applies the customer's quality/ service understanding in the requirement of engineering and competition.
We pride ourselves for providing our best service available at the most competitive cost possible. We are constantly updating and upgrading our test equipment and procedures to allow us to maintain our leadership role in all our services and in lab instruments
We are committed to providing our customers with highest quality products and services, which meet and exceed their requirement. We are also committed to our customers with:- |
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Reasonable pricing / competitive pricing |
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Quality products |
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Timely service |
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In order to manage the growth of the company's design/build business, we have developed an excellent staff of experienced engineers, superintendents, and technicians to supervise construction and deal with the high technology of close tolerance temperature and humidity control. Mack Pharmatech has made a commitment to innovation in environmental test chambers design and construction and is dedicated to complete customer satisfaction offering total responsibility for the products and services we provide.
As we have grown over the years, the prime commitment of our experienced team of engineers has been, and continues to be “Excellence” |
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Excellence in engineering and design |
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Excellence in manufacture and |
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Excellence in the service support. |
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From the first contact with our service department, you will be provided with prompt, courteous, and knowledgeable assistance. Contact us to see how we may help you with your environmental chamber service, maintenance, upgrades, calibration and contract testing needs. |
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DESCRIPTION |
REQUIRED FOR INSTALLATION |
| For Electrical Requirement |
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| Required Power Supply |
Single Phase, 230V / 440V ±10%, 50Hz |
| Proper Grounding |
Must |
| Stabilized Power Supply |
Required for Better operation |
| Cable Specification |
3 Core / 4 Core |
| Metal Clad Socket with MCB |
16Amps / 20Amps / 32Amps |
| Drainage |
At the backside bottom of the Equipment |
| Level |
At Floor level & Concealed |
| Pipe Specification |
3”Dia PVC |
| Distance |
Less than 3 Mtr. |
| Surrounding |
Temp |
23°C ~ 36°C |
| Area |
Clean & free from dust |
| Level |
Horizontally leveled |
| Clearance Space |
Side |
Minimum 500mm |
| Back Side |
Minimum 500mm |
| FOR PRINTER INTERFACE |
Printer cable |
| Lx-300 Printer for Equipment |
| HP DeskJet for PC |
| Continuous stationary / Papers |
| PC CONFIGURATION FOR STHIR SOFTWARE |
Pentium-IV, Clock speed 2.8 GHz, 1.02GB RAM, 40GB Hard Disk, LAN, 10-100 MBPS for Ethernet connectivity, 2 USB ports, 1 LPT port, Standard Key Board, PS2 Optical mouse, 52X CD R/RW, 17” color CRT monitor with 1024 x 768 resolutions, Local or Network Printer, UPS supply |
| SOFTWARE CONFIGURATION FOR STHIR SOFTWARE |
Microsoft Windows XP Professional, MS-Office XP, MS-SQL Server 2000, Crystal Report 8.5 |
| Recommended Servo Voltage Stabilizer. |
| The Distance Between Equipment & Condensing Unit Should not be more than 15 Meters |
| Any Component (Minor / Major) Failure Due To Power Failure or Fluctuation Will Be Charge Extra. |
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